Secrets to Capitalizing on the Advantages of Automation: Notes from Our Virtual Summit

    Recently, Broadcom hosted an online event, Automation Live Virtual Summit 2020. While getting together in person with customers and colleagues, as we would have in years past, would have been great, this virtual event was the next best thing.

    This four-hour educational event was dedicated to helping enterprises gain insights into developing an optimized automation strategy, one that will serve the business now and well into the future.

    The event featured a number of automation experts from Broadcom, a panel conversation with executives from Capital Group and Morgan Stanley, and a keynote session with Glenn O’Donnell, a VP and research director with Forrester.

    In recapping this rich event, I was struck by how the sessions served to answer some of the big questions that are confronting enterprise executives today. The following are the questions and some of my key takeaways.

    How do we achieve compliance amidst rising complexity?

    In today’s enterprises, virtually all IT infrastructure and operations teams are contending with intense, often competing, demands, and environments that continue to grow more complex, diverse, and distributed.

    Under these circumstances, teams don’t just suddenly get a pass on their compliance obligations. Not only do these requirements remain, but they also continue to get harder to comply with.

    Within many organizations, operational silos continue to complicate compliance and governance efforts. Given these challenges, intelligent automation and influential centers of enablement are emerging as vital imperatives. Through intelligent automation, teams can establish comprehensive auditing and control of all automation processes and user activities, significantly streamlining compliance efforts, while improving compliance posture.

    How do you deliver innovations with maximum speed and maximum quality?

    Across industries, businesses are competing on the basis of software. That’s been true for some time, and it is especially true now. Ultimately, the ability to deliver innovations to the market via software will distinguish the most successful businesses from the rest.

    However, while speed is imperative, so is quality. That is why applying automation to areas like continuous integration/continuous delivery (CI/CD) is so critical today. For example, by enabling automated provisioning of production environments, teams can quickly and safely scale CI/CD best practices beyond specific groups, and extend them across the organization. Ultimately, this kind of effort is key to transforming the operations organization, enabling it to move from a tactical, interrupt-driven business unit to a strategic, agile organization.

    How do you scale and accelerate big data pipelines?

    Increasingly, the use of automation will play a deciding role between whether business leaders harness powerful insights at speed—or get buried in data.

    It is vital for teams to have automation capabilities that simplify and accelerate the entire data pipeline, from initial data staging to reporting. In addition, to scale the usage and value of AI and machine learning, teams need to establish several capabilities:

    • Enable non-technical users to design workflows without coding.
    • Equip teams from across the organization to monitor workloads and ensure critical processes continue unabated.
    • Scale operations to support thousands of users across the organization, with maximum speed and efficiency.

    How do you apply maximum intelligence to automation?

    Workflow data can be an invaluable source of business insights, but only if teams can harness it effectively. This intelligence can power improvements in IT operations, digital transformation, and business success.

    In our customer panel, we saw some tangible examples of how this works in practice. For example, Bill Rosner, AVP at Capital Group, revealed how automated intelligence helped his team dramatically improve SLA compliance. Before, the team was missing SLAS frequently, two days out of five. Now, they virtually never miss an SLA.

    How do you integrate automation across hybrid IT environments?

    Today, enterprises are running complex, hybrid IT environments that typically have it all: mainframes, open systems, multiple clouds, and more. Successful digital transformation won’t mean that all this complexity will suddenly disappear. Instead, successful digital transformation will only be realized when organizations can leverage this entire ecosystem effectively. To meet these objectives, it will be instrumental for teams to establish central, cohesive service orchestration and automation capabilities. Through these capabilities, teams will be able to truly amplify the power of automation to deliver dividends across the organization.


    Whether your team is looking to speed software delivery, boost compliance, harness big data, or pursue a range of other top-level objectives, the right automation can prove invaluable. The Automation Live Virtual Summit offered a range of strategies and insights for capitalizing on the advantages of automation, both in the near and long term.

    If you didn’t get a chance to attend the event, the good news is all the sessions are now available on demand. Be sure to visit the Automation Live Virtual Summit registration page to view all these educational sessions.

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