Why BizOps Is Becoming Important and How It Can Help Your Teams

Every 20 seconds, $1 million is wasted on IT investments that don’t align with business strategy.How much is your business wasting? To align business, development, and IT operations, your teams need to adopt a new BizOps approach. In this blog, we’ll take a closer look at BizOps and why it’s becoming so important. 

Why DevOps Falls Short

The lack of alignment between business, development, and IT is one of the main reasons why digital transformation initiatives are failing. Why is this such a widespread problem? While Agile and DevOps take steps toward continual improvement, they don’t fully connect your technology investments to business outcomes. 

Therefore, barriers remain between business, development, and IT, which fragments decision making and introduces risk. In a recent IDC BizOps report, analysts share that “Alone, Agile and DevOps provide great advantages at the project level but lack an enterprise and strategic context: your organization might be building things faster, but not building the right things.” 

As your modern, dynamic environments continue to grow more complex, the lack of alignment between technology investments and business objectives only continues to grow more critical and costly. 

What is BizOps?

To meet their agility imperatives, technology and business leaders are adopting an emerging methodology called BizOps. Like DevOps, BizOps is an approach, not a product or technology. BizOps is a framework for optimizing software development and delivery to foster the achievement of business objectives. 

IDC analysts define BizOps as a data-driven decision-support mechanism that connects business and technology functions together to drive business outcomes. 

The Obstacles and Requirements

Teams that employ BizOps practices need to create a data-driven decision support mechanism that connects business and technology functions together to effectively achieve desired business outcomes. This isn’t easy: Enterprise leaders that look to pursue BizOps objectives are stymied by organizational silos. The result is that the data required is also locked in silos—stifling collaboration, insights, and innovation. 

In a blog post, Andreesen Horowitz shared that, to overcome these obstacles, teams need to take a new approach: “To support this new style of decision-making, organizations need to store, analyze, and report on data in a fundamentally different way.” 

Teams need to adopt new AI and machine learning technologies that augment and even automate decision making within a BizOps framework. Through this approach, enterprises can establish the continuous insights and collective intelligence that optimize decision making. In these emerging BizOps environments, decision making sees fundamental transformation, growing increasingly event-driven and automated.

The Payoff

BizOps joins technology and business functions to improve an organization’s ability to speed and optimize digital transformation. Through BizOps, your teams can ensure that digital infrastructures and software provide the operational characteristics—including speed, scale, efficiency, and agility—that business services require. 

By successfully employing BizOps, your teams can build a new level of transparency, traction, and trust that drives collaboration across departments. Through BizOps, your teams can apply maximum resources and efforts to achieving vital business outcomes, such as boosting business growth, enhancing the customer experience, and increasing profitability.