BizOps for the
Product Manager

Workflow data can be an invaluable source of business insights, but only if product managers can harness it effectively. It is key to harness status data, as quickly and efficiently as possible, which is driving the need for automation. 

Through automation, teams can eliminate laborious status reporting, costly rollup efforts, and time-consuming status meetings, while getting improved data to fuel optimized operations and decision making. This intelligence can power improvements in IT operations, digital transformation, and business success.

To learn more, see our data-driven product management blog post. 

To combat waste and identify opportunities for optimization, it is critical to gain visibility into the entire value stream, all the steps involved in getting from an idea to an outcome, or from concept to cashflow. It is only when you understand every step in the process that you can identify bottlenecks and waste and start to streamline workflows from end to end. 

Further, it is only by establishing this holistic transparency that product managers can prevent work from being done on those wasteful orphan and zombie projects. It is important to monitor whether project sponsors are still with the company and each specific effort remains aligned with business priorities. Once this visibility is established, product managers can quickly and intelligently weed out waste associated with non-strategic work.

To learn more, see our data-driven product management blog post. 

It is also vital to establish capabilities for disseminating data across the organization, while tailoring visibility to specific roles. Artificial intelligence (AI) and machine learning technologies will offer enormous advantages, but only when teams across the organization can harness those technologies. While AI offers enormous potential, its value is ultimately predicated on the degree to which people actually interpret, understand, act on, and share the insights delivered.

Data needs to be available at every level of the organization, including for teams, directors, and vice presidents, with dashboards and reports that are tailored to an individual’s specific level, role, and permissions. It is vital to ensure the right information is offered to the right person, so the intelligence gleaned is actionable. Simply having more data doesn’t translate to better insights. Therefore, it’s vital to think through the purpose behind the delivery of data and the expected actions that can be taken.

To learn more, see our data-driven product management blog post.