Based on interviews with more than 200 executives, a recent survey found that IT teams and business units don't collaborate closely enough. This is leading to mounting frustration, significant costs, and lost opportunities.
Too often, IT teams use metrics that don’t translate to business results. Teams aren’t aligned with business objectives. Costs and frustrations mount, while critical milestones get missed. Download an analyst report that reveals how BizOps can help your organization address these problems.
To successfully adopt BizOps, your organization will need more than just new approaches, talent, and workflows. You’ll need a platform that will enable you to adopt a data-driven approach by offering the following key capabilities and characteristics.
You need a platform that offers the broadest implementation flexibility, providing deep integration with a suite of solutions, and extensive options for interoperability with third-party technologies. Look for a platform that:
To establish operational efficiency and keep pace with rapidly changing IT and business environments, you need to establish end-to-end automation across complex workflows and multiple domains.
For example, your platform should be able to automatically trigger proactive execution of remediation scripts and update tickets to reflect the steps taken—all before users ever notice there’s an issue.
Today, your environments are characterized by a mix of the legacy and the modern, distributed and mainframe, on-premises and third-party hosted, private cloud and public cloud. Tomorrow, it’s a safe bet that your environments will only be more diverse.
Look for platforms that support your entire digital delivery chain, from mobile to mainframe, and all points in between. Your platform should also offer maximum security and flexibility, featuring support for hybrid cloud deployment and a range of data configurations.
By adopting BizOps approaches, teams across your organization can realize tremendous benefits.