To keep pace, automation and AI are becoming critical, and that is true not just for IT and business operations but for decision making as well. Too often, AI is taken to imply that machines will replace humans. However, what you need is a hybrid approach in which AI helps humans make better decisions and, in some cases, automates them.
The concept of employing data to inform decision making isn’t new. What’s new is that with BizOps you can establish a decision-making model that combines the power of AI and human judgement. By leveraging both AI and human intelligence, your teams can make better decisions than using either one alone.
Ultimately, by harnessing this model, along with automation and AI, teams will gain the ability to truly unify planning, application delivery, and operations, so they’re optimally aligned with each other, and with the organization’s most critical business objectives.
To learn more, see our blog post on data-driven decision making.